Privacy Policy

Last updated: 2024-05-01

Our Commitment to User Privacy:

This Privacy Policy ("Policy") describes how Merlin Inc., doing business as Merlin, protects and manages your personal data, including:

• What data we collect when you sign-up for, use, or engage with our AI-powered automation and workflow optimization services (collectively, the "Services");
• How we manage data from the beginning of your engagement onwards;
• The choices you have regarding how data is managed.

This Policy applies to information we collect in connection with your access and use of our Services. By using our Services, you consent to the practices described in this Policy.

We Limit Use of Your Personal Data to:

• Providing, maintaining, and improving our AI-powered automation and workflow optimization Services;
• Personalizing your experience and optimizing your workflows;
• Communicating with you about new and existing Services;
• Protecting the legal rights, property, and safety of our Services and users.

We Collect and Use Data:

Data We Collect:

Your name, email address, and other information you provide when signing up for an account or using our Services. We may also collect data from your connected apps and services to facilitate workflow automation and optimization.

Other Data:

• Usage Data: Information about how you use our Services, including your interactions with our AI assistant;
• Device Data: Hardware model, operating system, unique device identifiers, and other data generated by your device's interaction with our Services;
• Integration Data: Information from third-party services you connect to Merlin, as necessary to provide our Services;
• Cookies and Similar Technologies: We use these to enhance your experience and gather usage data to improve our Services.

We Share Personal Data Under Controlled Circumstances:

• With third-party service providers who help us deliver our Services;
• With connected apps and services, as necessary to provide our workflow automation features;
• When required by law or to protect our rights and the safety of our users;
• With your consent.

Security:

We implement robust security measures to protect your personal data, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices and Rights:

• Access and Correction: You can access and update your personal information through your Merlin account settings;
• Data Portability: You can request a copy of your data in a structured, commonly used format;
• Deletion: You can request deletion of your account and associated data, subject to legal retention requirements;
• Marketing Opt-out: You can opt-out of marketing communications at any time.

Use of AI and Automated Decision-Making:

Our Services use artificial intelligence to provide workflow optimization and automation. This may involve automated decision-making processes. You have the right to request human intervention, express your point of view, and contest any decision made solely by automated means.

International Data Transfers:

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Changes to this Policy:

We may update this Policy from time to time. We will notify you of any significant changes by email or through our Services. Your continued use of our Services after such notice constitutes your acceptance of the changes.

Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: team@merlin.computer

Address: [Merlin's physical address]

For EU/EEA Residents:

Merlin complies with the General Data Protection Regulation (GDPR). For inquiries related to GDPR compliance or to contact our Data Protection Officer, please email team@merlin.computer.

For California Residents:

Merlin complies with the California Consumer Privacy Act (CCPA). For more information about your rights under CCPA, please visit our California Privacy Rights page.